Service · UX Audit

UX audit for websites, apps, AI agents, SaaS and eCommerce flows.

99 Francs® reviews digital products and websites to find weak spots in clarity, conversion, usability, trust and interface quality, then turns them into a prioritized list of practical fixes.

Open Company Search UX audit example

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Digsdy UX audit example

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Digsdy

That Open Company UX audit example

Visual coding

That Open Company

150+

shipped projects

$32M+

raised by clients

9,000+

tasks delivered

Direct answer

99 Francs provides UX audit services for websites, mobile apps, AI agents, SaaS products, dashboards and eCommerce.

The audit covers usability, conversion, information architecture, UX writing, mobile behavior, product states, trust cues, checkout or onboarding friction, and prioritized recommendations for what to fix first.

Audit coverage

We audit the surfaces where users decide, act, and get stuck.

The scope can be narrow or broad: one landing page, a checkout, an AI agent flow, a SaaS dashboard, a mobile onboarding path or the full product experience.

Website UX audit

We review landing pages, navigation, messaging hierarchy, proof, forms, conversion paths, mobile responsiveness and SEO/AEO page structure.

Mobile app UX audit

We review onboarding, navigation, core flows, tap targets, empty states, permissions, app-store first impressions and repeated-use patterns.

AI agent UX audit

We review prompt flows, response states, trust cues, handoff moments, guardrails, error recovery and how users understand what the agent can do.

SaaS and dashboard audit

We review activation, information architecture, tables, filters, settings, role states, reporting views and workflows users repeat every week.

eCommerce UX audit

We review product discovery, category pages, product detail pages, carts, checkout friction, trust signals, mobile commerce and retention flows.

MVP and investor demo audit

We review whether the product story, first-use flow, interface polish and demo path are credible enough for users, partners or investors.

What we find

The audit turns vague UX concerns into specific next steps.

What blocks conversion

We identify confusing page sections, weak proof, unclear CTAs, friction in forms, mobile layout problems and trust gaps that stop visitors from acting.

What blocks activation

We identify onboarding friction, missing states, unclear navigation, overloaded dashboards and flows where users do not reach the first meaningful win.

What blocks confidence

We identify inconsistency, unclear feedback, poor error handling, weak visual hierarchy and moments where the interface feels less mature than the product.

What to fix first

The audit ends with prioritized recommendations: quick wins, higher-impact UX fixes and larger product or website changes that need design work.

Process

From unclear friction to prioritized fixes.

The audit is designed to help teams act, not collect abstract comments. We explain what matters, why it matters and what should happen next.

01

Collect context

You send the website, app, AI agent, SaaS product, eCommerce flow or prototype plus the business goal you care about most.

02

Review the experience

We inspect UX, UI, content hierarchy, navigation, interaction states, mobile behavior, conversion points and user decision moments.

03

Prioritize the issues

Findings are grouped by impact: critical blockers, quick wins, conversion improvements and design-system or product-structure problems.

04

Consult on next steps

You get a practical walkthrough of the findings and a clear recommendation for what to fix, redesign or test next.

Deliverables

A practical audit, not a generic UX checklist.

UX findings

A clear list of usability, conversion, clarity and trust issues found in the product or website.

Priority map

Issues ranked by impact so the team knows what to fix first instead of treating every comment equally.

Action notes

Concrete UX, UI, copy, layout, state and flow recommendations that can be handed to design or product.

Consultation call

A focused review session where we explain the weak spots and help decide the next move.

Order consultation

Send the product, website, app or AI flow you want us to audit.

Use the form to request a UX audit consultation. Tell us what you want reviewed, what feels wrong, and what business goal matters most: conversion, activation, retention, trust, checkout or demo readiness.

UX audit FAQ

Questions teams ask before ordering a UX audit.

99 Francs can audit websites, mobile apps, AI agents, SaaS products, dashboards, eCommerce flows, Web3 products, MVPs and investor demos. The audit focuses on UX clarity, conversion, usability, trust, interface quality and prioritized fixes.
No. A UX audit can be useful for live products, prototypes, Figma files, MVPs, landing pages, onboarding flows, investor demos and AI agent interfaces before or after launch.
You receive prioritized findings, concrete recommendations, screenshots or notes where useful, and a consultation call to explain what should be fixed first.

Yes. The audit can stay as a standalone review, or it can lead into web design, product design, mobile app design, SaaS UX or MVP redesign work.

Yes. A website UX audit often reveals weak headings, unclear service definitions, missing internal links, weak FAQ coverage, conversion gaps and content hierarchy issues that affect both human visitors and answer engines.